Be sure you have the following information: your 10 digit PUID number, your name as it appears on official Purdue mailings, your Purdue career account login. You will be asked additional questions for verification purposes.Ī email account is provided to all individuals who maintain an affiliation with Purdue University, and new students are expected to check their Purdue AND personal email accounts regularly for important updates. This is your most secure method. Y ou may also call the ITaP Customer Service Center at (765) 494-4000 to request a password reset. If you have forgotten your password and have not set up your challenge questions and need your password reset, visit ITaP Labs Help Desk on the main floor of the Hicks Undergraduate Library (HIKS) and swipe your Purdue ID card. Step 2: Enter your current password and your new password.Step 1: Go to the change password web page and login using BoilerKey.This option requires that you know your current password. Option 2: Change your password by using BoilerKey Two-Factor Authentication.This option requires that you know the answers to previously established challenge questions. Option 1: Change your password using your 10-digit Purdue ID number.Users have two options for changing your Purdue career account password: This will help ensure that your mobile device doesn't cause you to become locked out while your password change is propagating through the system. NOTE: If you use a mobile device or smartphone to access Purdue services such as email, PAL, or VPN, please read What steps should I take with my mobile device when resetting my password? before changing your password.
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